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F.A.Q.


 


 

Q 1. How often is the list of available apartments updated?
A On a daily basis, as soon as something changes we post the information immediately. To sign up for a daily email of our current and updated availabilities and access times, visit our "CONTACT US" page and enter your email address to be added to our emailing list!
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Q 2. How do I set up an appointment to view an apartment?
A We do not schedule private viewings. Please view our "Listing Page" to see the individual access to each apartment listing. Most of our apartments are shown by Open Houses. You do not need to make an appointment, all Open Houses are open to the public ONLY during the scheduled times. Simply go to the designated address ONLY during the designated time and ring the bell for the available apartment or the bell marked "Super" depending on the specific access on the apartment listing. It is NOT permitted to ring other apartment bells to gain building access.
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Q 3. What does "Sky has keys" mean?
A This means that the apartment is vacant, and we have keys available at our office for you to borrow and view the apartment on your own. Sky Management does not give out keys to occupied apartments. Since all of our units are "NO BROKER'S FEE" you must do most of the legwork on your own. We are open every Monday-Friday 8:30am-5:30pm. Our office is located at 226 East 54 Street, Suite 402 (between 2nd and 3rd Ave). You must bring a $20.00 cash deposit (per 3 sets of keys borrowed) and a valid photo ID or a valid broker's license to leave at our office while you have the keys. **** Keys must be returned within (four hours) or the $20+ deposit will be forfeited, no exceptions****. If you want to borrow the keys after 3:30pm, you may keep the keys overnight and return them the following day by 11am in order to receive your deposit and ID back (the same applies for borrowing keys over the weekend. Any keys borrowed on Friday after 3:30pm must be returned by Monday at 11am : no exceptions).
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Q 4. Does Sky Management have square footage, floor plans or interior photos of available apartments?
A Any interior photos or floor plans that we have, will be posted on our website. We do not have any square footage available. You should visit our available apartments by attending Open Houses and/ or borrowing keys if it is stated that they are available in our office. It is up to the sole discretion of the prospective Tenant(s) to determine if a space is large enough, bright enough, or quiet enough for their needs. Apartment rentals can be a very personal choice. If you are not able to gain access to the unit you are interested in, please ask a friend to view it for you or hire a broker. Since we are a "NO BROKER'S FEE" Management company, it is up to you to do all of the legwork on your own and determine if a unit is right for you.
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Q 5. Are there Apartments available for a short-term lease?
A We do occasionally have apartments available for a shorter term lease and usually in our off season (fall/ winter). Please inquire with the office whether or not the apartment you are interested in is available for a short term. In no event do we lease units month to month or for less than 90-day periods. All Sky Management apartment leases expire either 4/30, 5/31, 6/30, 7/31, 8/31 (during our leasing season). We are not interested in any month to month leases and prefer a minimum of a 1 year lease term during our leasing season. For apartments available in the non-leasing season, please inquire with the Leasing team for specific term lengths (there may be special circumstances within the building or a given month which apply to expiration dates)
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Q 6. What is included in the rent?
A Heat and hot water are included in the rental price. Cooking gas, electricity, telephone, cable, laundry, and renter's insurance are all separate charges that the Tenant(s) are responsible to set up billing for, pay, and maintain. Tenant(s) are given a "Helpful Hints" sheet at the lease signing with coordinating contact information for these vendors.
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Q 7. When a unit is listed as a NOW or Immediate Move-in, when does the lease start?
A If a unit is listed as a NOW or Immediate Move-in, the lease must start no later than 7 days from the lease signing. It can start as quickly as the same day provided all payments are made, all paperwork has been submitted, all references have been satisfied and all original lease documents have been returned to the management office.
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Q 8. Does Sky Management rent to students?
A Yes, many of our Tenants are students. When filling out the Sky Management rental application, please indicate the school you are currently attending in place of your current employer. Please also specify your expected graduation date and your major. In most cases, students who are not earning an annual income will need to have a qualified Guarantor or prepay several months of rent and a larger security deposit in advance.
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Q 9. What is the income requirement for Tenants?
A Tenants should be currently employed and financially sound to qualify on their own. Tenants and roommates should make a combined annual income equal to or above 40x the monthly rent of the apartment they are interested in applying for. (e.g. If an apartment is $2,000.00, Tenants must earn $80,000.00 or higher to qualify.) A qualified Tenant must also have a strong United States credit history and a United States social security number. We accept a maximum of 2 Tenants as lease holders and may combine incomes between Tenants and roommates to reach the 40x the monthly rent requirement.
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Q 10. If I'm not a US citizen, may I still rent from Sky Management?
A Yes, many of our Tenants are not US citizens. We may still require a U.S. Guarantor and may or may not require prepaid rent in advance depending on your situation. In most cases, international citizens without United States social security numbers will need to prepay several months of rent in advance and pay a larger security deposit. We do accept diplomats; however, we reserve the right to require waiver of diplomatic immunity for any legal proceedings that may be necessary to enforce the terms and provisions of the lease agreement. Some Sky buildings do not accept prepaid rent as an option, please inquire with the leasing department.
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Q 11. If I'm renting with more than one roommate, does each person have to sign the lease?
A All Tenants, Roommates, and Guarantors must fill out separate applications, pay separate application fees, and provide all the necessary paper work listed on the "Steps to the Application Process" List. We only put a maximum of 2 Tenants on a lease. All other occupants and Guarantors need to complete the Sky Management application process individually.
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Q 12. What is a Guarantor?
A A Guarantor is someone who is currently living and working in the United States and agrees to be equally responsible for all of the rules, regulations, and guidelines of the lease for the entire term. A Guarantor does NOT guarantee only an individual Tenant on the lease but the terms of lease itself. If necessary, we require only 1 Guarantor, even if there are several Tenants and roommates. We may accept an alternate Guarantor or an additional one if the initial Guarantor does not qualify individually. In the event another Guarantor is needed, we accept a maximum of 2 Guarantors living and working in the United States. We do not accept International Guarantors living and working outside of the United States. All required documents listed on the "Steps to the Application Process" list are expected to be submitted by all pre-approved Guarantors within 2 business days of the lease signing.
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Q 13. Who can qualify as a Guarantor?
A Relatives, employers, or associates who are financially sound and should make an annual income equal to or above 80x the monthly rent of the apartment you are interested in applying for. (E.g. If an apartment is $2,000.00, a Guarantor must earn $160,000.00 or higher to qualify.) A Guarantor must also have a strong US credit history and a US social security number. We accept a maximum of 2 Guarantors and may combine their incomes in order to reach the 80x the monthly rent requirement. We do not accept corporations, institutions, or businesses to serve as Guarantors.
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Q 14. What if my Guarantor(s) do not make the requirements?
A If your Guarantor does not make the income requirements, but has a strong credit history and owns his/ her own home, we may still be able to work with you. You may be required to prepay additional rent in advance or a larger security deposit depending on your situation. The terms can vary and can only be accurately determined after the applications have been submitted and processed.
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Q 15. May I have pets?
A This is handled on a "Pet by Pet Basis". If you are planning on having a pet, you must note this on your application including a full description of your pet (name, sex, weight, age, color, and breed) and must provide a recent photo of your pet to the Leasing Agent when you submit your application. In buildings where pets are allowed, we accept 1 pet less than 12lbs per apartment, no exceptions. All approved pets must be carried in a pet carrier at all times. No pet is permitted to walk on the common area floors or stairs. Buildings which do not allow pets are noted on each individual web listing. For your reference, the following buildings DO NOT ALLOW pets: 220-224 Sullivan Street.
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Q 16. How long does it take to process my application?
A Applications can be processed and approved within the hour of submittal and in most cases are processed right away. We need all Tenant, Roommate, and Guarantor applications including all application fees paid before we can approve or not approve a complete application. It is possible to sign a lease the same day that applications are submitted.
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Q 17. Are apartments rented on a first come first serve basis?
A We accept several applications on an apartment until a lease is signed. Our policy is that the first person to sign a lease, regardless of who had their applications in first gets the apartment.
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Q 18. What happens after my application has been accepted and approved?
A After you are approved, you should make an appointment to sign the lease ASAP. Due to the quick rental market, the only way to secure an apartment is to sign the lease and put down a minimum NON-REFUNDABLE deposit of $500 for apartments that are less than $2,500.00 and a $1,000 deposit for apartments that are $2,500.00 or more. If you are quick to act, leases can usually be signed the same day that you apply.
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Q 19. What forms of payment are accepted at the lease signing?
A At the lease signing we ONLY accept "Immediately-Collectible Money" such as certified check, bank check, cashier's check, postal check, money order and/or cash (maximum of $1,000.00 is accepted in cash). We accept a maximum of 10 separate certified/ bank/ postal checks or money orders, no exceptions. After you have moved in and have paid your entire new lease rent/ security deposit balance, personal checks are accepted, but NOT before.
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Q 20. How much money is required upfront for renting an apartment? How much is the security deposit?
A The standard security deposit is usually a minimum of (2 months of rent). The amount required for the security deposit can vary and be more depending on your income or credit qualification of the individuals applying. I can also vary depending on the specific apartment regulations. The minimum requirement shall never be less than 2 months of security deposit. Depending on the application, we may require additional security deposit and/ or additional rent prepaid in advance. All security deposits are held in an interest bearing account for the duration of the lease (and throughout all renewals of the lease). Provided that there is no damage to the apartment, the rent and any balances are paid in full, and the Tenant(s) has followed the rules, regulations, and guidelines of the lease for the entire term, the deposit will be refunded at the end of the term in accordance with the lease.
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Q 21. What happens after the lease signing?
A We verify all the information on your application such as past and current employers and your Tenant history. We must receive all the required paper work and all working contact phone numbers for your references with adequate time to verify before you are given keys to your new apartment.
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Q 22. Does Sky Management accept "The Work Number" as a verification method of employment history?
A No, we do not use any pay-per-use service to verify current or previous employment. We require both a verbal and written form of verification for references. If your company will not complete a verbal verification over the phone, you must request a verification to be faxed to our office in addition to your signed letter of employment stating your position, salary, and dates of employment. All letters of employment must be on company letterhead, signed, and dated by an officer of your company. Please provide your human resources department contact phone number on your application if your supervisor cannot verify employment over the phone.
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Q 23. Does Sky Management allow Temporary or Pressurized Walls for converting units?
A We do not allow temporary or pressurized walls in our units. We do allow shares and roommates. Often creative room dividing curtains, furniture, or decorative screens can easily accommodate multiple occupants.
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Q 24. Are the locks changed between Tenants?
A No, they are not. We provide and maintain the bottom doorknob lock ONLY. The top lock or any additional locking mechanisms are the Tenant(s) responsibility to install and maintain. It is also the Tenant(s) responsibility to provide the Management office with a full working set of keys within 2 weeks of move-in for emergencies, repairs, inspections, and future re-rental.
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Q 25. Can I paint the walls of the apartment after I move-in?
A Yes, we do allow Tenant(s) to paint the drywall only in their apartment. It is the Tenant(s) responsibility to paint the apartment back to white before the end of the lease term. Tenant(s) are not permitted to shellac, stain, texturize, or wall paper the dry wall, molding, trim-work, doors, closets, cabinetry, tile, or any flooring.
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Q 26. Is the apartment repainted between Tenants? Can I get a credit if I want to paint the apartment myself?
A Yes, per the lease rider we will repaint the apartment walls white within 72 hours of the new lease start date. Tenants will be allowed to pick-up keys on the lease start date provided that the entire leasing process has been completed. All paperwork, balances and reference contacts must be submitted with adequate time to verify prior to the lease start date. If all paperwork, balances, and references have not be submitted and verified prior to the lease start date, Tenant(s) may not pick-up keys and move-in; however, Tenant(s) will still be held responsible and will be paying rent as of the lease start date. It is our goal to have the apartment cleaned and repainted prior to Tenant(s) move-in; however, it is not always possible. If this happens, please keep all personal items and furniture away from the walls so that our contractors may paint around you. If you would like to receive a painting and/ or cleaning credit because you plan on painting the apartment a color on your own, please inquire with your Leasing Agent for a variety of pricing and options. This option is not available in all of our buildings, again, please inquire with your leasing agent to see if it is a possibility.
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Q 27. Where do I pick-up my keys for my move-in?
A At the lease signing, all Tenant(s) and roommates are provided with the contact information for their new designated Management Contact. Please call your Management Contact (one week) before your lease start date and coordinate when and where you will pick-up your new apartment keys. In most cases you will either come to the Sky Management office or meet your Superintendent at the building to obtain keys. Please inquire about move-in rules, terms, or regulations for your building with your Management Contact.
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Q 28. Are there any restrictions, specifics days, or times that I am allowed to move-in?
A Once you have your keys, you are free to move-in at your leisure during all (seven days) of the week. We ask that all new and current Tenant(s) be respectful of your neighbors and move during reasonable hours between 7am and 10pm.
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Q 29. CURRENT TENANTS What should I do if I have a repair or my apartment needs maintenance?
A Please call your Superintendent first and then your Management Contact (information and contact numbers are given at the lease signing, Superintendent info is posted in the lobby of your building). If you have lost your Helpful Hints Sheet call the main office line, give your full name and current address to the receptionist and you will be transferred to your designated Management Contact.
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Q 30. How do I pay the rent each month?
A After you move-in and become our Tenant, you can pay with personal checks. We do accept separate checks from each Tenant (please write your address and apartment number in the memo portion of your check). If one person fails to pay on time, there will be a 5% late fee charged on the entire outstanding balance. We also accept certified checks, bank checks, cashiers checks, postal checks and money orders as rent payments. If you need to pay using a wire transfer, please call the Accounting Department through the main office line. There are additional fees associated with paying by wire transfer and it usually takes a few days to clear. (NOTE: Wire transfers are not the same as direct payments). All rent received after the 10th of the month will be considered late and a late fee will automatically be charged to your account.
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Q 31. What if I want to add or change an appliance after move-in?
A No dishwasher, washing machine, or clothing dryer is permitted to be installed without written permission from the Landlord or Landlord's agent. Inquire with your Management Contact about how to start this process.
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Q 32. Is it possible to change apartments within Sky Management once I become a tenant?
A Yes, we are happy to keep you as a Tenant. All new and current Tenants and Guarantors will be required to fill out new applications and provide some updated paperwork for a re-approval process. In general, we do not recharge the application fee to existing Tenants and Guarantors. Inquire with the Leasing Agent about this policy for your situation.
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Q 33. Can I elect to lessen my required amount of security deposit if my financial situation changes after my move-in?
A No. Per your lease agreement, the security deposit amount that was required during the application process will remain the security deposit throughout your lease term including the renewal process and up to and until you vacate. We do not change the terms of the lease agreement.
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Q 34. What procedures should I follow for move-out to ensure that I receive my security deposit back?
A For a full move-out guide, please contact your designated Assistant Property Manager of the building you reside in.
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Q 35. When do I receive my security deposit back?
A After taking all appropriate deductions under the terms of the lease, the unused portion of the deposit will be refunded at the end of the lease term in accordance with your lease agreement's rules, regulations, and guidelines. Please give your designated Management Contact your forwarding address and ask him or her any additional questions about this procedure.
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Q 36. When a unit is listed as a NOW or Immediate Move-in, when does the lease start?
A If a unit is listed as a NOW or Immediate Move-in, the lease must start no later than 7 days from the lease signing. It can start as quickly as the same day provided all payments are made, all paperwork has been submitted, all references have been satisfied and all original lease documents have been returned to the management office.
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info@skymanagement.com 226 East 54 Street (Between Third & Second Avenues), Suite 402, NY, NY 10022 Tel: (212)759-1300 x35
Fax: (212)759-5229