In Case You Were Wondering

Yes, we do allow Tenant(s) to paint the drywall only in their apartment. It is the Tenant(s) responsibility to paint the apartment back to white before the end of the lease term. Tenant(s) are not permitted to shellac, stain, texturize, or wall paper the dry wall, molding, trim-work, doors, closets, cabinetry, tile, or any flooring.

Please call your Superintendent first and then your Management Contact (information and contact numbers are given at the lease signing, Superintendent info is posted in the lobby of your building). If you have lost your Helpful Hints Sheet, please email leasing@skymanagement.com. If you have tenant portal access via Appfolio, you can fill out a maintenance request online.

Yes, we are happy to keep you as a Tenant. All new and current Tenants and Guarantors will be required to fill out new applications and provide some updated paperwork for a re-approval process. In general, we do not recharge the application fee to existing Tenants and Guarantors. Inquire with the Leasing Department about this policy for your situation at (212)759-1300  or leasing@skymanagement.com.

The first step is to provide Sky Management with an e-mail address for each person who wishes to have access. Once we have an address we can e-mail you the invitation.

The online tenant portal has an option to pay rent automatically on the same day each month using your debit/credit card or your checking account. You may pay a set amount automatically, which is the option best suited for roommates or shares. You may alternatively pay the full balance automatically where the amount drawn will adjust according to any charges or credits (i.e. prepaid rent, lease renewals, etc.). The second option is best for one person paying the entire rent each month. Please contact the accounting department with any questions regarding your automatic payment.

There is no fee to use the echeck option when paying online. The debit/credit option has a $37 fee with a $3000 limit per transaction. Each individual’s situation is different, where some like to accrue points on their credit card it is worth it to pay a fee each time. Most tenants that pay online use the free echeck option.

After you move-in and become our Tenant, you can pay with personal checks. We do accept separate checks from each Tenant (please write your address and apartment number in the memo portion of your check). If one person fails to pay on time, there will be a 5% late fee charged on the entire outstanding balance. We also accept certified checks, bank checks, cashiers checks, postal checks and money orders as rent payments. If you need to pay using a wire transfer, please call the Accounting Department through the main office line. There are additional fees associated with paying by wire transfer and it usually takes a few days to clear. (NOTE: Wire transfers are not the same as direct payments). All rent received after the 5th of the month will be considered late and a late fee will automatically be charged to your account.

No dishwasher, washing machine, or clothing dryer is permitted to be installed without written permission from the Landlord or Landlord’s agent. Inquire with your Management Contact about how to start this process.

No. Per your lease agreement, the security deposit amount that was required during the application process will remain the security deposit throughout your lease term including the renewal process and up to and until you vacate. We do not change the terms of the lease agreement.

For a full move-out guide, please contact your designated Property Manager of the building you reside in. After taking all appropriate deductions under the terms of the lease, the unused portion of the deposit will be refunded at the end of the lease term in accordance with your lease agreement’s rules, regulations, and guidelines. Please give your designated Management Contact your forwarding address and ask him or her any additional questions about this procedure.

Properties Above 42nd Street:

For assistance with your property, please contact the Property Management Team  at pm@skymanagement.com.

Properties Below 42nd Street:

For assistance with your property, please contact the Property Manager, Hajro Kolenovic at Tel: 212-759-1300 x34  or  Email.